FAQ

General Questions

What is RÖK SPAS?

RÖK SPAS is an approachable yet luxurious Nordic bathhouse in Denver, offering a full spectrum of wellness practices rooted in Swedish traditions. Our spa includes a custom-built sauna and steam room, cold plunges, and thermal soaks designed to rejuvenate, recover, and relax your body and mind.

What services do you offer?

We offer the following services:

  • Plunge: Cold plunges to stimulate circulation and revitalize the body.
  • Soak: Warm, mineral-rich thermal baths to soothe muscles and joints.
  • Steam: Detoxifying steam room with aromatic steam to clear airways and calm the mind.
  • Sweat: Traditional Swedish sauna for stress relief, improved circulation, and communal bonding.
Do I need prior experience to use the spa?

No, RÖK SPAS welcomes both beginners and experienced wellness enthusiasts. Our staff is available to guide you and answer any questions.

General Questions

How do I book a session?


You can book through our website, the Mindbody app, or by calling us directly. Walk-ins are accepted, but advance bookings are recommended, especially during weekends and peak hours.

Do you accept walk-ins?


We do accept walk-ins, but to ensure availability, we highly recommend booking your session in advance.

What is your cancellation policy?

 

You can cancel up to 2 hours before your session online or via the app. Phone or email cancellations are not accepted. For unlimited members, a $20 fee applies to no-shows. Single-session or class pass holders will forfeit their session without additional fees if cancellation is made less than 2 hours before the scheduled time.

Do you offer memberships or loyalty programs?

Yes, we offer a variety of membership options with exclusive benefits such as discounted services, priority bookings, and access to members-only events. We also have a referral program that rewards you for bringing in new guests.

Service Clarifications

What is the difference between a sauna and a steam room?

The sauna uses 2 dry sauna heaters with electric heating elements which helps relieve stress and improve circulation. The room is heated to the maximum permitted temperature of 194 degrees on the top bench, while the two lower rows are designed to naturally decrease in temperature by about 10 degrees each. The room is kept very dry at between 15-25% humidity.

The steam room uses a 48 kw electric steam generator to maintain the room temperature between 110-125 degrees and nearly 100% humidity. This helps with detoxification, respiratory health, and overall relaxation.

What are the benefits of cold plunging?

Cold plunges can help reduce inflammation, boost circulation, speed up muscle recovery, and improve mental clarity. They are especially beneficial for athletes and individuals seeking enhanced recovery methods.

How long should I spend in each area (sauna, soak, steam, cold plunge)?

We recommend spending 10-15 minutes in the sauna or steam room, followed by a brief 1-3 minute dip in the cold plunge. You can repeat this cycle for maximum benefits, but always listen to your body and adjust accordingly.

Wellness and Safety

Are cold plunges safe for everyone?

Cold plunges are generally safe for healthy individuals. However, if you have certain medical conditions such as heart problems, respiratory issues, or circulatory disorders, please consult your doctor before using the cold plunge.

Can I use the sauna, thermal soak, steam room, or cold plunge if I’m pregnant?

We recommend consulting your healthcare provider before using these facilities if you’re pregnant, as heat and cold exposure can affect pregnant women differently.

Do you have age restrictions?

Yes, RÖK SPAS is reserved exclusively for adults aged 18 and above to ensure a peaceful and tranquil atmosphere.

Practical Details

Are cold plunges safe for everyone?

Cold plunges are generally safe for healthy individuals. However, if you have certain medical conditions such as heart problems, respiratory issues, or circulatory disorders, please consult your doctor before using the cold plunge.

What should I wear?

Swimwear is required in all shared areas, including the sauna, steam room, thermal baths, and cold plunge.
Note: Clothing is NOT optional at RÖK SPAS. We ask that all guests wear swimwear to ensure a comfortable environment for everyone.

Are there gender-segregated areas?

Our sauna, steam room, and cold plunges are communal and co-ed. However, private changing rooms, showers, and restrooms are available for your comfort.

Are there changing rooms and showers available?

Yes, we offer private changing rooms and showers for all guests.

Do you have lockers for personal belongings?

Yes, we provide secure lockers to store your items while you enjoy your RÖK SPAS experience.

Is there parking available?

Yes, There are nearby public parking garages and ample metered street parking. Additionally, we are just footsteps from Union Station.

Spa Etiquette

Should I shower before entering the spa?

In keeping with Nordic tradition and to maximize your RÖK SPAS experience, we recommend that all guests shower before entering the spa. Showering helps cleanse the body and prepare your skin and mind for the heat and cold therapies, ensuring a more refreshing and rejuvenating experience.

Should I speak quietly while in the spa?

To maintain a focused and restorative environment, we ask that conversations be kept at a low volume. Speaking softly allows all guests to stay centered on their recovery and wellness goals, free from distractions.

Is swimwear required?

Yes, swimwear is required in all communal areas. Proper attire ensures a clean, functional space for everyone while maintaining a high standard of comfort and professionalism throughout your experience.

Can I drink beverages inside the spa?

Hydration is key to performance and recovery, especially in heat-based therapies. We recommend drinking plenty of water to support your body’s recovery process while enjoying our sauna, steam, or cold plunge sessions.

Can I bring my phone to the spa?

For the comfort and privacy of all guests, we ask that phones remain in the locker provided. RÖK SPAS is a space for relaxation, free from digital distractions. If you need to use your phone, please do so in the designated check-in area. 

Note: RÖK SPAS is not responsible for damage to any electronic device exposed to excessive heat or moisture. 

Is RÖK SPAS a smoke-free environment?

Yes, RÖK SPAS is proud to offer a non-smoking environment. Please leave your e-cigarettes, vape pens, and any tobacco or cannabis-related products at home. This helps us maintain a clean, fresh, and healthy atmosphere for all guests.

What are the guidelines regarding personal interactions in the spa?

To maintain a peaceful and considerate environment for all guests, we ask that physical contact be kept to a minimum. Please be mindful of others and respect each other’s space.

Events and Special Offers

Do you host private events?

Yes, we host private events, corporate wellness days, and group bookings. Please contact us for more information on availability and pricing for private or group sessions.

How do I book a group session or wellness workshop?

Group sessions and workshops can be booked directly through our website or by contacting our customer service team. Early booking is recommended for larger groups.

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10 Sessions at an insider introductory price!